Closing Vireo Transit access

What happens to tickets and travel records after closing.

Vireo Technologies LimitedUpdated 17 August 2026

Read this with Vireo’s main policy

This page explains what is specific to Vireo Transit. The Vireo-wide account-closing policy also applies and covers the shared Vireo layer.

One shared request

Transit uses your shared Vireo ID. Closing that ID removes access to Transit and the other connected Vireo apps. The request can be made from the web even if the mobile app is no longer installed.

Tickets and operational records

Direct identity fields are removed or anonymised. Completed ticket, fare, settlement, and safety records may remain where the operator or Vireo has a lawful accounting, safety, fraud-prevention, or dispute reason to keep them.

Questions or requests

Contact contact@vireo.bz and name Vireo Transit in your message.